Terms & Conditions

1 Acceptance of Terms

By accessing or using the Orange Falcon website and services, you confirm that you are at least 18 years of age, have the legal authority to enter into these Terms, and agree to comply with all applicable laws and regulations. These Terms constitute a legally binding agreement between you and Orange Falcon.

2 Use of the Website

You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of the Website. Specifically, you agree not to:

• Use the Website in any way that violates applicable local, national, or international laws or regulations
• Transmit any unsolicited or unauthorised advertising or promotional material
• Knowingly transmit any data or material that contains viruses, Trojan horses, or other harmful code
• Attempt to gain unauthorised access to any part of the Website or its related systems
• Scrape, harvest, or collect information from the Website without our prior written consent
• Impersonate any person or entity or misrepresent your affiliation with any person or entity

3 Services

Orange Falcon provides hospitality management consulting and related services, including but not limited to revenue management, hotel sales, reputation management, accounting, regional management, and digital marketing. The specific scope, deliverables, and pricing for any engagement will be set out in a separate written agreement between you and Orange Falcon.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice.

4 SMS Communication Program

By providing your phone number and consenting to receive messages during our support calls, you agree to receive automated text messages from Orange Falcon Support.

Program Description

Messages are sent to provide operational updates, including hotel rate change confirmations, system error notifications, and account troubleshooting assistance.

Message Frequency

Message frequency varies based on your customer support requests and account activity.

Pricing

Message and data rates may apply.

Opt-Out

You can cancel the SMS service at any time. Just text STOP to our number. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed.

Support

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at tom@orangefn.com or +1-804-940-6967.

5 Intellectual Property

All content on this Website — including but not limited to text, graphics, logos, images, and software — is the exclusive property of Orange Falcon or its licensors and is protected by United States and international intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from this Website without our prior written permission, except as expressly permitted under these Terms.

6 Third-Party Links

Our Website may contain links to third-party websites or services that are not owned or controlled by Orange Falcon. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. We encourage you to review the terms and privacy policies of any third-party sites you visit.

7 Disclaimers

The Website and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Orange Falcon does not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components. We make no representations or warranties regarding the accuracy or completeness of any content on the Website.

8 Limitation of Liability

To the fullest extent permitted by applicable law, Orange Falcon, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, goodwill, or other intangible losses — arising out of or in connection with:

• Your access to or use of (or inability to access or use) the Website or services
• Any content obtained from the Website
• Unauthorised access to or alteration of your transmissions or data
• Any other matter relating to the Website or services

In no event shall our total cumulative liability to you exceed the greater of (a) the amount you paid to us in the twelve months preceding the claim, or (b) one hundred US dollars (USD $100).

9 Indemnification

You agree to indemnify, defend, and hold harmless Orange Falcon and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or in any way connected with your use of the Website, your violation of these Terms, or your violation of any applicable laws or the rights of any third party.

10 Privacy

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.

11 Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States, without regard to its conflict of law principles.

Any dispute arising out of or relating to these Terms or your use of the Website shall be resolved exclusively in the state or federal courts located in Hanover County, Virginia, and you hereby consent to the personal jurisdiction of such courts.

12 Changes to These Terms

We reserve the right to update or modify these Terms at any time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of the Website after any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

13 Contact Us

If you have any questions about these Terms and Conditions, please contact us at: